{"id":46,"date":"2019-02-06T12:20:50","date_gmt":"2019-02-06T17:20:50","guid":{"rendered":"https:\/\/www.customplushtoys.com\/?page_id=46"},"modified":"2020-12-28T06:16:09","modified_gmt":"2020-12-28T11:16:09","slug":"corporate-faq","status":"publish","type":"page","link":"https:\/\/customplushtoys.com\/corporate-faq\/","title":{"rendered":"Corporate FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n

Corporate FAQ<\/strong><\/span><\/h3>\n
<\/strong><\/h5>\n
Frequently Asked Questions for Corporate Clients<\/strong><\/h5>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_accordion _builder_version=”3.21.1″ animation_style=”fade” animation_duration=”1050ms” animation_delay=”150ms” border_radii=”on|12px|12px|12px|12px” border_width_all=”3px” border_color_all=”#0c71c3″ box_shadow_style=”preset2″][et_pb_accordion_item title=”How much does it cost?” _builder_version=”3.21.1″ open=”on”]<\/p>\n

The cost per toy depends on the size of the toy ( l x<\/g> w x h ), the quantity you order, and the complexity of the toy.\u00a0 Typically you’ll see sizable price drops when ordering quantities of 6,000 and higher, but I can provide price breaks every couple thousand toys.\u00a0 My typical client orders between 5,000 and 75,000 toys a year, but I’m happy to make as few as 900 toys for you.\u00a0 You can take delivery all at once, or you can break that up over two or three deliveries.\u00a0 The quantity and the size<\/g> dictate the price more than other factors. You can get a ballpark quote here.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the minimum order?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

My minimum order per design is 900 pieces.\u00a0 A different design would require an additional 900 toys.\u00a0 So two designs is 900 x 2 = 1,800 toys in total.
It is not economical to make less than 900 pieces per design due to flat overhead fees such as safety testing.\u00a0 Some companies may skip safety testing which will save you money and allow for a lower minimum, but I won’t skip safety testing.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a setup fee?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

There is a $500 prototype deposit which is 100% credited towards production, so when you order 900 toys or more you get that $500 back making the prototype and design service free.<\/p>\n

The $500 prototype deposit includes:<\/p>\n

Sketch<\/em><\/strong>
The majority of my clients have existing artwork already but don’t worry if you don’t have artwork at all.\u00a0 Even for my clients with existing artwork I generally will create a new sketch anyway, since I want to show how your character will look like as a plush toy.\u00a0 There can be minor differences from your character to your plush toy, which are important to establish early on so your expectations are realistic.<\/p>\n

Sketch Revisions<\/em><\/strong>
It’s important to establish the look and feel for your new custom plush toy, and doing it on paper (via computer) is the quickest and most economical way.\u00a0 I will show you the changes you request to your sketch, and keep going as long as you feel it’s necessary.\u00a0 Please note, however, that creating a ‘perfect’ sketch that is not achievable as a plush toy does not help the project, so if I feel that a sketch will not translate well into a plush toy, I’ll be sure to let you know.\u00a0 That is only fair.\u00a0 Revisions are no extra charge.\u00a0 New designs will be considered a new project which requires another $500 setup fee.<\/p>\n

Material Selection<\/em><\/strong>
Your new custom stuffed toy will require the right blend of color, feel, and pile length selections to compliment your design.\u00a0 If you have a material you love I can see if it works for your design.\u00a0 My job is to guide you towards material selections that are appropriate for your designs, and match the look and feel you are going for.<\/p>\n

Prototype\/Sample<\/em><\/strong>
I will get your stuffed toy designed based upon the approved sketch and materials.\u00a0 Designing a plush toy is an art form so there will be some interpretation when translating a sketch into a physical toy.\u00a0 Unfortunately, there is no computer program to output the perfect toy from a sketch.\u00a0 It’s all done by hand using decades of experience and expertise.<\/p>\n

Prototype Changes<\/em><\/strong>
Creating a unique, one-of-a-kind toy is exciting.\u00a0 When the first toy is complete, it’s great to review it and see how we can make it better.\u00a0 If there are changes, which does happen since it’s my first time making your toy, I’ll carefully list any changes you have and review them with you.\u00a0 Some changes (such as seeing unique custom material) can only be done in production.\u00a0 The reason for this is that if you require a special material, I’ll have to order the full production quantity of materials before I can make a sample using that material.\u00a0 For most changes, I can edit a photograph on the computer and show you the changes in a photo edit.\u00a0 This will give you a very accurate look at the final product.\u00a0 With your approval, I will make a new prototype and send it to you.<\/p>\n

Pre-Production Review<\/em><\/strong>
With your prototype completed, I can quote you an exact price at various quantities.\u00a0 When you place a production order, I’ll make a production sample and get your 100% approval.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can you make accessories?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

Yes, I can make almost anything you want as long as it meets minimum orders and it complies with safety standards.\u00a0 Safety regulations require me to test every toy production order.\u00a0 Even if you want to make a toy that is not meant for children, it still needs to be safety tested.\u00a0 Since I’m a toy manufacturer, everything I make must be safety tested – the cost of which is included in your price.<\/p>\n

Typical accessories for the toy include:<\/g> children’s books; toy clothing; toy backpacks (great for including CDs, DVDs, or product samples); toy hats and other garments; hangtags or booklets (great for including your branding); sound modules; and packaging (see below).\u00a0 I can also do custom plastics, but there are fees for metal dyes to mold the plastic into shape.\u00a0 We can 3D print plastics in pre-production but for mass manufacturing<\/g> we need to make metal dyes which keeps minimums above 10,000 pieces or more for custom plastics.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I do packaging?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

Yes, I can make almost anything you want as long as it does not compromise the safety of the toy.\u00a0 For example, creating a voodoo doll with pins.\u00a0 I can’t supply the pins, sorry.\u00a0 I can create additional sales or marketing materials to be packaged with your toy.\u00a0 I can create full-color retail boxes, ‘L’ boxes, or any other type of packaging.\u00a0 Individual plastic bags are always a good idea to keep the goods clean, dust free, and odorless during transit and storage.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I ship to multiple locations?” _builder_version=”3.21.1″ open=”off”]<\/p>\n

Yes, of course.\u00a0 I can split your shipment to be delivered to multiple locations all the way down to one carton per location.\u00a0 If required I can also store your toys and ship out individual units to your customers. You can learn more about fulfillment here<\/a>.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I ship on demand \/ provide fulfillment?” _builder_version=”3.21.1″ open=”off”]<\/p>\n

Yes.\u00a0 I have set up fulfillment<\/a> for several clients.\u00a0 It could be as simple as basic storage with shipments sent out as they are needed, or as complex as fulfillment requests generated through website orders,<\/g> or mail-in orders.\u00a0 Each fulfillment need is unique so a custom solution can be set up just for you.\u00a0 I can integrate with your website or build a custom website to handle it all.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I help with designing the toy?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

Yes.\u00a0 I have created unique toys from a simple description (“make me a Happy Frog” for example) as well as replicating a long-standing character or mascot. Either way, I’m happy to accommodate your needs.\u00a0 I do have fun helping to put a marketing spin on an idea you have, and working out a manufacturing process that will fulfill that need.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I make a toy with…? (Ex: talks, moves, holds a product)” _builder_version=”3.19.12″ open=”off”]<\/p>\n

I can do almost anything that complies with safety standards, meets minimum orders and fits into your budget.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does it take to get your custom stuffed toy delivered?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

Delivery is based on how many revisions and changes you require. Typically, I can create the first prototype within 4 weeks for your approval, and then production will take approximately 12 weeks after you give 100% approval on a production sample, which includes delivery to your doorstep. With toy safety laws, I am required to perform safety tests on every production order. Mandatory safety tests mean that there will be a Pre-Production stage which can add a couple weeks to your delivery date. For critical delivery dates like a corporate event or trade show, please do not mark on your calendar exactly 16-18 weeks before your event since those timelines do not allow any room for revisions or changes. ‘Just In Time Delivery’ does not work well when creating a unique, custom product for the first time. Please know that I can air ship goods in 4 – 6 weeks faster than a ground\/ocean shipment. Air shipping is much more expensive than ocean shipping and should be avoided. One way that you can have your toys delivered to you more quickly is to have a small portion of the production order air shipped to you and the rest of the goods shipped by ground\/ocean. If you spread the air shipping expense of a portion of your toys over the entire order, it can be viewed as being much more economical while fulfilling your needs.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are the toys safe?” open=”off” _builder_version=”3.19.12″]<\/p>\n

Yes.\u00a0 I will not ship out your toy until it has passed all required safety tests<\/a> for your country.\u00a0 Even before strict toy regulations were introduced in 2009 I was vigilant in ensuring that every toy I designed and created would be safe for all ages.\u00a0 This focus on safety has always been well ahead of profits and my personal business goals.\u00a0 I am a privately held corporation so I don’t report to shareholders to show a profit, and I’ve also run my company in a profitable manner so I don’t have to cut corners or save at every turn.\u00a0 I have been free to run my company according to my personal viewpoint and that is: I’d rather sleep well at night, not worrying about unsafe toys out there with my name on them as opposed to trying to cut corners and ship out toys that are questionable.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where are the toys made?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

Until 2001 all of my toys were locally made by Moms and Grandmas.\u00a0 That was my slogan at the time.\u00a0 With the government dropping the duty on imported stuffed toys to zero, it was impossible to compete with overseas factories.\u00a0 Yes, many people still cared that the toys were manufactured locally, but they did not care enough to pay $25 for a toy that they could get for $5.\u00a0 I had to fade out locally manufactured toys and introduce China-made products.\u00a0 All of my products are made in China now.\u00a0 Since the majority of skilled plush toy designers, safe materials, and manufacturing power is located in China, this is the most logical choice for manufacturing your custom stuffed toy.\u00a0 You may not agree with manufacturing in China, but there is little choice other than not making a toy at all.\u00a0 The feedback I’ve received on locally manufactured toys is that they are very expensive and delivery is a year or more to receive a small quantity.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is slave labor\/child labor used in my factories?” _builder_version=”3.19.12″ open=”off”]<\/p>\n

No.\u00a0 There is no slave labor or child labor in my factory.\u00a0 The main way I can make this claim is that when I produce toys for major corporations like McDonald’s Restaurants, they require me to complete a full factory audit.\u00a0 The factory audit includes a surprise visit by a third party testing company that arrives unannounced to my factory.\u00a0 The workers and managers are interviewed and the work area is photographed and documented.\u00a0 The majority of my clients cannot afford such an extensive review, but I get a few a year which confirms that nothing has changed for the worse in my factory.<\/p>\n

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Important Inventor Links<\/strong><\/span><\/h3>\n

Warning – Inventor Help Companies<\/span><\/a><\/p>\n

Non-Disclosure Agreement<\/span><\/a><\/p>\n

Fulfillment – Ship On Demand<\/span><\/a><\/p>\n

Children’s Books and Packaging<\/span><\/p>\n

Guarantee<\/span><\/a><\/p>\n

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Important Corporate Links<\/strong><\/span><\/h3>\n

Case Study – Unique Sales Tool<\/span><\/a><\/p>\n

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Case Study – National In Store Promotion<\/span><\/a><\/p>\n

Case Study – Trade Show ‘WOW’<\/a><\/span><\/p>\n

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Support<\/span><\/strong><\/h3>\n

Contact Us<\/span><\/a><\/p>\n

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